PRIVACY POLICY – DATA PROTECTION POLICY – COOKIE POLICY
When you visit and browse our NAYA BOUTIQUE online store, we may receive personal data from users and/or visitors to this website. This data is collected solely for purposes related to your transactions with our company, to communicate with you, to improve the services provided and to ensure the operation of the respective service. Our company, recognizing the importance of the proper collection, retention and storage of personal data, declares with this privacy policy that it takes all necessary measures to ensure that the processing of your personal data is lawful, appropriate and meets all security conditions, always in compliance with the applicable legislation and with the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Our company is thus committed, always in the interest of the users and visitors of this website and e-shop to keep your personal data safe and secure.
This privacy and cookie policy, which forms an integral part of the Terms of Use of our NAYA BOUTIQUE e-shop, sets out everything you need to know about what personal data we collect, receive and/or may process in the future.
- What personal data we receive from you and with whom we share it.
When you simply browse our Website and our NAYA BOUTIQUE online store, we do not ask you to provide us with any personal information.
By placing an order on this NAYA BOUTIQUEonline store of our company, you are providing us with personal information such as your full name, phone number, address, email, etc. You provide us with these data in order to use them in the following cases:
- For the correct and timely dispatch and service of each order
- In order for us to contact you by email for any clarifications and details concerning your order.
- To prevent and detect criminal actions either against our business and/or against you.
- In order to be aware of your personal preferences so that we can provide you with the best personalised service based on those preferences.
To ensure the correct execution of your orders, we share your personal data/dispatch details with our partner legal or natural persons performing courier services.
In addition, aiming to support, promote and perform your business relationship with us, we may share this data with partner companies or individual technical support persons.
We may also, with your explicit consent, share this information with partner companies or individuals for the purposes of marketing promotions.
In any case, our Company takes all necessary measures to ensure the security of your personal data.
- Communication Background
Through our website (email) and through our company’s social media, it is possible to contact us. Our conversations with you either through email or social media are done for your better service, for the correct execution of your order and for the improvement of our services and our operation.
- Data we receive when you browse our website, IP address, location data and cookies
When you browse our online store NAYA BOUTIQUE we receive various data, sent by the device you use for your browsing. We receive this data even if you do not execute an order and relate indicatively to the IP address of your device, its type and manufacturer, the search terms you used, etc. This may also happen if you leave a comment or upload a photo if this is supported by our website.
When navigating our website, you may provide us with data about your location, but this is not necessary for your navigation. In any case, however, disclosing your location will enable us to offer you personalised and improved services.
The above data, together with the cookies (see below) constitute your Traffic History on our website. We use them to ensure the secure and rapid operation of our website, to improve the content and services we provide.
- Cookies Policy
In our online store NAYA BOUTIQUE we use Cookies in order to always provide you with a user-friendly navigation and use of our website.
Α. What are cookies?
Cookies are small text files containing pieces of information that are stored on your computer or device each time you visit our website. Cookies are used to keep track of your preferences so that we can better tailor the content of our website and improve our offers based on your needs. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and process orders, but also allow us to present you with promotional & educational content relevant to your interests and needs. You should be aware that cookies are absolutely necessary in order for our website https://moonlightboutique.gr/ to operate properly.
Cookies also allow us to extract statistics on the use of our services, while they do not allow us to identify users. You should be aware that cookies are automatically accepted by some browsers. However, you always have the possibility to control the acceptance of cookies through your browser settings. In order to simply browse our website it is not necessary to enable cookies. However, without enabling cookies you may not be able to take advantage of all the offers provided and all the features of our website.
If you use your personal details in a contact form, you should be aware that these details may be stored in cookies so that you do not have to fill them in again.
We may use the above data we receive in combination with the personal data you provide to us in order to show you personalised content.
Β. Cookies are divided into the following categories:
– Necessary Cookies. Without these essential cookies, the smooth operation of https://moonlightboutique.gr/ is immediately affected, your personal browsing experience is limited and basic e-commerce functions are underperforming.
– Functionality Cookies: These cookies remember your preferences when you browse our website so that we can recommend the right products based on your needs, helping you to find what you are looking for much more easily.
– Performance cookies. Performance cookies allow us to see which pages they visit most often, let us know if they experience a problem while browsing, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are used only to improve the way https://moonlightboutique.gr/ works.
– Advertising cookies: These cookies are used to provide advertisements relevant to you and your interests. They are also used to send advertising or offers that are more relevant to your needs, thus reducing unwanted and irrelevant advertising messages. They also help us measure the effectiveness of our advertising campaigns.
– Analytics Cookies: They are a subset of the Functionality Cookies and enable us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience that
- The transmission of your personal data.
Our company guarantees that it will not use your personal data unlawfully and in an improper manner, always respecting your privacy. However, we reserve the right to transmit your personal data for the purpose of supporting, promoting and performing our business relationship with you to the following:
– to natural or legal persons who perform courier services for the delivery to you of the products you have purchased from our Online Store,
– to credit card providers for the processing of a payment on your behalf as a result of your purchase from our Online Store,
-to third parties – natural or legal persons – who may provide promotional and marketing services on our behalf
– to our third party partners who provide us with technical services, such as but not limited to hosting and technical support services.
- Data retention
Our company guarantees, always with respect to your privacy, that it will keep the personal data that you yourself have disclosed to us, for as long as it is deemed necessary to offer you our services.
We may, however, keep stored, use and/or disclose your personal data, even after the aforementioned period of time, if this is deemed necessary for the compliance of our company with the requirements of the Law and the applicable legislation, or with an ongoing legal procedure, as well as for the prevention and detection of criminal acts, for the protection of the life of a person and for dealing with fraud incidents. Finally, we may do the same in order to safeguard the integrity of the operation of our service against misuse of it.
- Your rights to your personal data
In accordance with the law, you have the following rights with regard to your personal data, which, when using our website and our e-shop, you disclosed to our company:
1) The right of access.
2) The right of rectification.
3) The right to erasure: Your right i.e. to request that we delete the personal data that our business holds about you. Our company is obliged to delete this data without undue delay if one of the following exclusive reasons listed below applies:
- A) the personal data are no longer necessary in relation to the purposes for which they were collected by our business or otherwise processed,
- B) you have withdrawn your consent to the collection, processing and storage of your personal data by our company and there is no other legal basis for the processing,
- C) you object to the processing of your personal data and there are no compelling legitimate grounds for the processing,
- D) your personal data were processed unlawfully,
- E) the personal data must be erased in order to comply with a legal obligation under EU law to which our business is subject,
- F) the personal data have been collected in connection with the provision of information society services directly to a child, as referred to in particular in Art. 1 of the GDPR.
4) the right of portability: your right, i.e. the right to receive and transmit to another controller your personal data, which you have provided to NAYA BOUTIQUE, in an appropriate format, provided that the requirements of the Law are met.
5) the right to restrict the processing, provided that the conditions of the Law are met.
6) Your right to withdraw at any time the consent you have given us, without such withdrawal affecting the lawfulness of the processing of personal data carried out before such withdrawal.
You can exercise the above rights by sending an e-mail to our company at eshop@moonlightboutique.gr In the event that you exercise any of the above rights, we will make every effort to comply with your request within one (1) month. In case your request is complex, this period may be extended by two (2) additional months. However, you will be informed by us immediately whether your request will be granted or if for some objective reason it is not possible to grant your request.
If you consider that your request has not been adequately satisfied and you believe that the protection of your personal data is in any way affected, you may, if you wish, also appeal to the Personal Data Protection Authority, using the following contact details:
Postal address: Nikiforou Theotoki 38.
Phone Centre: +306997582967
E-mail: nayaresortwear@gmail.com
- Security of transactions
For the security of your transactions, we use SSL encryption protocol.
- Changes to our Policy
This privacy policy may change or be revised in the future, but the most current version will always be available on our website https://moonlightboutique.gr/. In any case, by using our services you accept this Policy and are bound by its terms.
